An order management system (OMS) is the automated system that facilitates firms to track purchase orders from sales capture through final fulfillment.
It synchronizes inventory details across various sales marketplaces to support efficient visibility into shipping management throughout the order-to-cash operation.
An OMS empowers retailers administer the comprehensive order workflow effectively, from the time a order management system client submits an order to its order management system oms successful completion and necessary return.
It optimizes stock management by generating up-to-date data on stock levels and order tracking, allowing firms to improve their fulfillment methods and improve buyer satisfaction.
An effective OMS unifies with other business systems like online store platforms, order management system inventory management systems, ERP software, and shipping carriers to facilitate a efficient order fulfillment workflow from beginning to completion.